App FAQ – The Fertilis Academy
App Help

Frequently Asked Questions

Everything you need to know about downloading, accessing, and using The Fertilis Academy app — designed for fertility and reproductive medicine professionals.

The app is available on both Android and iOS.

Android: Search "Fertilis Academy" on the Google Play Store, or use the download button above.

iPhone/iOS: Download the MyInstitute app from the App Store, then enter the institution code GIUKT to access The Fertilis Academy.
The Fertilis Academy runs on the MyInstitute platform on iOS. After downloading MyInstitute from the App Store, enter GIUKT when prompted for an institution code — this links you directly to The Fertilis Academy in under a minute.
Yes, a free account is required to access any content. Registration takes under two minutes. Use the same email address for all your course purchases and batch enrollments — this ensures your content appears correctly in your library.
The app offers three types of content:

Batch courses — Structured training programs (e.g., hands-on ICSI or vitrification batches) where access is granted only to confirmed, enrolled participants.

Self-paced courses — Open to any registered user. Browse, purchase, and begin immediately at your own schedule.

Demo classes — Free preview sessions available to all users, so you can explore course content before enrolling.
Once your batch enrollment is confirmed, access is activated directly within the app. Log in using the email address registered during enrollment — your batch content will appear in your course library automatically. If it doesn't appear within 24 hours of confirmation, contact us on WhatsApp.
Yes. All self-paced courses are open for purchase by any registered user. Once payment is complete, you get instant access and can begin watching immediately.
Demo classes are free and require no purchase. Download the app, create an account, and browse the available demos from the home screen. These are a great way to preview the teaching style and course depth before enrolling.
Yes. A certificate of completion is issued upon finishing a course. It is available digitally through the app and can be downloaded and shared. Certificates are issued under The Fertilis Academy and are recognised within the reproductive medicine community.
Please check the following:
  • You're logged in with the email used during registration or purchase
  • iPhone users: confirm the code GIUKT was entered in the MyInstitute app
  • Your enrollment has been confirmed (for batch courses)

If the issue persists, reach out to us on WhatsApp — we'll resolve it quickly.
Yes. All your course progress is tied to your account and syncs automatically. Simply log in with the same credentials on any device and your library and progress will be restored.
The primary learning experience is through the mobile app. For general information, course listings, and admissions, you can also visit thefertilisacademy.com.
Yes, group enrollments are available. Reach out to us on WhatsApp with the course you're interested in and the number of participants — we'll set up access for your team and guide you through the process.
WhatsApp Support
+91 90037 63534
+91 82877 97480